Yes, we sure do! Anybody can come to our store to see the products, swatches or just browse around.

We are located at 270 Avenue Rd, Toronto, ON M4V 2G7, we are open Mon-Fri 10:30AM – 7:00PM, Sat 10:30AM – 5:00PM and Sun 11:00AM – 5:00PM

Unfortunately, our store does not have designated parking lot but there is Green P parking on Macpherson Avenue (251 Macpherson Ave, Toronto, ON M4V 1A2).

If you are trying to add products from brands such as Akzentz/Luxio, Ugly Duckling, or PREempt, you will need to verify your professional account first before adding those items to the cart.

Some brands (Akzentz/Luxio, Ugly Duckling, PREempt) only allow professional sales, meaning their products are only sold to professional nail technicians with a certificate/license. In order for you to be able to purchase their products, you will need to send your certificate/license to our email (info@levelupbeauty.ca) or WhatsApp (+1 (437) 419-1734).

You might be receiving an error message due to the following factors:

• Akzentz/Luxio products cannot be shipped to Alberta;
• Flammable liquids are not available for shipping outside Greater Toronto Area and Greater Montreal Area.

• Subscribe to our newsletter and receive 10% off your first order (valid for new customers only);
• Special Promotions: We occasionally run limited-time sales and exclusive offers. Be sure to subscribe to our newsletter and follow us on Instagram for updates!

Yes, we offer free shipping within Canada on orders over $300 CAD (before tax and after discounts).

Yes, we ship to both Canada and the USA. Shipping rates will be calculated at checkout.

Orders are typically processed within 1-2 business days. Delivery times vary based on your location, weather conditions, and courier schedules. Please note that shipping may be delayed during holidays, weekends, and non-business days, as couriers do not operate on certain holidays.

We offer same/next-day local delivery for customers in the Greater Toronto Area (GTA).

• Same/next day delivery: Available for eligible orders placed before 10:30AM.
• Commercial Addresses: Please note that deliveries to commercial addresses may experience delays depending on their opening hours.

Yes! You can use Uber or another courier service to pick up your order. Please place your order as a pickup order on our website. Once it’s ready, contact us at +1 (437) 419-1734 to coordinate the pickup. Please note that you are responsible for arranging and paying for the Uber or courier service. Ensure the driver has your order details for a smooth handoff.

We accept returns on unopened and unused items within 14 days of purchase. Please note that clearance items and opened products are non-returnable. Please refer to Return & Refund Policy.

To start a return, email us at info@levelupbeauty.ca with your order details and the reason for return. We will guide you through the process.